Fulfillment policy

• Refund policy: We do not make refunds.  The only time a refund may occur is if payment has been made twice.
• Shipping or delivery policy: If we ship physical goods then those items will be delivered within a week of despatch.  Despatch is arranged in conjunction with the customer.
• Return policy and process: Physical goods are not eligible for return.  The manufacturer of the item provides the warranty and service from the date of delivery.
• Cancellation policy: Once an order has been placed it cannot be cancelled.  We purchase every item on a case-by-case basis with our suppliers.