Please take a moment to read some of the comments that our customers have made about us…
Once again you have confounded my expectations. I am astonished that you have managed to install my office in its new location in such a short time. I greatly appreciate your skill and humour in guiding me through what I anticipated would be a difficult and drawnout matter and in your ability to turn the occasion into one almost of enjoyment. Given the jumble with which you were presented I think it's extraordinary that you could resolve everything to perfection so quickly. Sincere thanks.
Mark Thomas - Braikenridge and Edwards
Expert IT have just guided me through the replacement of my internet provider. The service was excellent! Expert IT have been helping me with my IT needs for many years and I look forward to continuing this in the future. Thank you!
Thank you again for sorting us out - you and the team were brilliant: timely, clear and helpful. We're delighted we've got you to call on when we need to.
David & Sheila Hockman
I’m extremely impressed with the level of service received from Expert IT, I really am, giving us a piece of your own kit to get us back online is really above the call of duty and I’m incredibly grateful.
Philip Ellis - Prickett & Ellis
It is extremely refreshing for a supplier of IT support services to speak plain English and to explain issues and solutions in such a user-friendly manner! I have no regrets whatsoever about changing our supplier to Expert IT.
Ruth Hayward - MHHP Law LLP
I met Gavin through a business networking group at a time when I was having immense problems with my IT support from another IT company. As with most businesses, the smooth running of IT is essential to the smooth operation of the business. Gavin thoroughly assessed our IT needs at the initial meeting and found solutions to our issues. He quickly implemented the necessary changes to improve the IT support and the service has been excellent ever since. Whenever the odd problem has arisen it has been quickly and efficiently dealt with by the team at Expert IT. I have no hesitation in highly recommending Expert IT, they always respond to queries in a fast, effective way and are pleasant to deal with.
Kirsti Hart - Violet Accounting
Thanks so much for your help. I'm really impressed and very grateful. Once again many thanks.
Philip Booth - Castle Building Contractors
After years of working with different it companies, in over three different locations around the country, and experiencing only what I can describe as a typical tecky service from having to collect the support personal as they do not drive, to not being able to get hold of any one for hours when everything has stopped working, We have finally found an IT company that runs how you want it to. All the technical guys know what they are talking about they all seem to be familiar with our system and help is just a phone call away, Their knowledge of networks and getting around problems is first class and we have pushed them to the limits being based on a farm in the middle of know where. They seem to find a resolve to every problem we have thrown at them. I would highly recommend them without hesitation “you will not be disappointed”
Jonathan Slater - Zoom Cleaning
As you know my business involves looking after our commercial business and property owners clients on a daily basis and that our computers are vital to our ability to run our office quotation and processing systems. I would like to thank you for the professional attention in firstly remotely identifying the need to improve the memory of two of our older computers and then through your trusty colleague visiting our office to install the software and generally 'cleaning' up the operating system of each unit. Your engineer went about his business promptly, efficiently and with out fuss resulting in improving the computer operating speed considerable. Further I know they will be on the end of the phone for when we have our next IT problem. I have no hesitation in recommending you to my friends and clients for all their IT needs
Peter Lawrence - Coversure Insurance Services
Having used Expert IT for over 2 years, I can thoroughly recommend them. They provide a friendly and responsive service for all our IT needs.
John - Maxop
We have only known each other for a very short while, but in that time, you have taken over from my Old Computer People who moved out of the area, and I now have a very fast E Mail system and working Database. Having been given your name from another Business who both you and I have independently known for several years, I would be delighted to suggest and recommend your name to anybody that requires "Computer Help"
Expert IT do what they say in their name! They are expert and solved my issues, gave expert advice, support and back-up too. As important as these things are I'm pleased to say that they were charming, helpful, approachable, a delight to deal with and utterly professional. I trusted them with highly confidential information and have had no cause to question or doubt my decision to do so.
Just wanted to say a big thank-you for fixing my son’s laptop. So pleased to have finally found someone I can trust! You’ve all been a pleasure to deal with and I would have no hesitation in using your services again and recommending you to others.
Even a small company can suffer from the inevitable disruption caused by an office move. VAST PR is totally dependent upon its communications and IT Systems, with each of our team often working remotely. Expert IT understand this, having installed or refined all of our systems originally and they managed to get us back up and running as soon as the consistently flawed BT's inefficiencies and errors enabled. We continue to depend upon Expert IT to maintain our systems and they continue to respond as if our systems were their own. Nice bunch of people to boot.
Paul Godwin, Managing Director, Vast Creative Publicity Ltd
As a digital & lithographic printer, we are expected to provide fast, reliable, quality and confidential services to the customer's specification. Our customers also expect a fast turnaround without compromising the quality of the finished product. We consider Expert IT to be our best support system. They are always ready to sort out any problems we may have with our IT systems, be they Mac or PC. This is despite our IT equipment and programmes having been installed by a different IT company. Expert IT are always there to ask advice when we need it and actually prompt and advise us to improve our systems and back-up practices. I have no hesitation is recommending Expert IT to my business colleagues, friends and family
Gaby Purton, Director, Acculith Repro Ltd
I looked at your website and like your ethos, so nice to deal with friendly local people, doing business as if people *actually* mattered.
I was referred to expertIT by a close relative a few years ago, and have since been genuinely delighted with the professional and thorough service they have provided me, my wife, and a neighbour They delivered a superb upgrade to my wife's four year-old Sony Vaio laptop, installing Windows 7 (from the slow and inefficient Vista it came with), plus a larger faster drive. The machine is now really slick and most impressive in its operation, far better than it was when bought new I then gave them a big challenge, to upgrade a computer specifically built for professional video editing. Such a machine requires powerful and effiecient processing to deal with large media files. Several upgrades were needed, including a new high speed video media disc, a new powerful graphics card, plus a new main drive disc. The work was completed efficiently in a couple of days, and since then the machine runs extremely smoothly and reliably, and I have used it successfully to create several documentaries and corporate training and information films which have been well received by their audiences I would not hesitate to recommend expertIT, whether for a simple or complex PC related issue, or equipment upgrade, supported by very amenable and knowledgable technical personnel
I have known and worked with expert IT for nearly ten years and would have no hesitation in recommending their services. They have successfully extracted me from some fairly deep holes over the years! They are, as their name suggests, experts in their field.
Paul Grover, Winkworth Estate Agents Barnet
I have used expert IT for all our IT support for about 8 or 9 years now - originally recommended to me by a friend, they started off helping us with one or two home IT challenges. Over the years they have guided us through every IT challenge imaginable and stayed with us whilst we have grown from having a small personal PC at home to a sophisticated business server network which enables my employees to work from home and syncs our systems seamlessly. I have recommended them to a number of other businesses and I would never make an IT decision without their input first. Good IT experts are hard to find (we had 5 'experts' before we found them!) and their expertise is second to none.
Karen Moxom, Director, ANLP
We have excellent IT support provided by expert IT, from emergency response to specialist consultancy for specific projects. They have a proven track record of delivering when it matters. I am happy to recommend their services
Omur Payne, Director, Day & Bell Surveyors & Property Management
Very friendly, personal service and you know exactly what you are doing. No problem is too big/small.
Pentecost Printing & Design Ltd.
Always very helpful and friendly and completely reliable. I would recommend expert IT without reservation.
Incky Van Staveren
An all in service for the procurement and set up of the hardware, software and broadband was really useful. BT really messed me around in trying to get broadband setup.
Genuine 'expert' service - reasonable charges - no rip-off.
I ONLY use Expert IT. But friends use other companies who it seems do NOT provide such a high quality service.
I don't have experience of other companies but would be very surprised if they were better.
Queen Mary Innovation Ltd
It is reassuring to know you are available in times of an IT crisis and that you go the extra mile to sort it out.
Lloyds Property Services
Top service all the time. Guys are always helpful and courteous.
Resource Furniture Services
We have found them to be amazing, reliable, imaginative, sound, excellent advice, highly responsive and a five star service. Or six star? Not sure how many stars you can claim, but you have them all. Still massively grateful for your help in sorting out our various computer problems over the years, and would not let anyone else near our computers
Jane Vuglar (Tuesday Tutors)
Many thanks for being so efficient and so helpful.
Michael Walling, Border Crossings, London N11
I came across the team at expert IT after many unsatisfactory previous experiences with people and companies in the IT support sector. These guys really know what they are doing. No hype or condescending attitude here. The client books an appointment, takes the machine to their clinic... and can watch and participate in the diagnostic and remedial process throughout. The field of knowledge is reassuring as is the professional manner in which one is attended. I am recommending Expert IT to all my associates.
Jack Lucas, Lucas Meetings, Mill Hill, NW7
Having worked our way through three 'IT experts' when we first moved to London 4 years ago, we were relieved and grateful when a friend introduced us to Expert IT. At last, we had found someone who really did understand IT and who could respond to our requirements. Over the last few years, we have come to rely on Expert IT for all our IT needs, and they have successfully taken our expanding business from a basic home working computer to an office system with server, remote links and multiple printers. We no longer worry about upgrading or maintaining our computer hardware because with Expert IT on our 'team', we know that every IT issue will be handled very efficiently and with complete competence.
Karen Moxom, ANLP International, Barnet, EN5
Expert IT have been of service to me since they commenced in 2002 - their Company name is absolutely correct 'Expert IT' which is they service they provide which is always immediate and especially when I have an urgent problem or request, nothing is ever too much trouble to help me out. I buy my computer and other related items from Expert IT and once again it all materialises immediately and expertly. I have recommended Gavin and Daniel to many of my celebrity clients who are also using their services.
Patsy Martin, Personal Appearances, London, N20
Thanks very much indeed for sorting out all my issues so quickly and efficiently. I am delighted and very reassured that we have finally found a reliable solution to our IT problems. I have already recommended you to friends.
Mr Hyman, EN6
This is just to say thank you for the quick service you provided last week. My laptop went blinkers and XP would not load. I was worried that I had lost all files. Your response was quick and efficient. I brought the laptop around to you as I am not far and the same evening you checked out the hard drive (which turned out to be okay) and saved all the files onto a DVD. The next morning I was able to collect the laptop and the DVD. Your charges are reasonable for the service quality and efficiency. Once again, thank you.
Mr Dodhia, EN5
I originally contacted Expert IT via a recommendation to help sort out our company and home computers which hadn't received any Expert attention for quite a while. Daniel and Gavin are both thoroughly knowledgeable and professional and deliver a prompt (even in the snow!) and friendly service, and I can really pass on the recommendation.
Oriane Van Vessem, N6
It became obvious that my office PC's had outlived their usefulness and the team at Expert IT were able to source and install new PC's within days of my request. The service provided was excellent on the day of installation and the young ladies in my office were very impressed with the quality of technician sent round to set up the new machines. All of the essential data was transferred without loss and all now works smoothly and efficiently. I would like to thank you and your company for the professional attention and excellent service you provide. It is great to know that you are at the end of the phone and able to deal with any issues quickly, efficiently and even remotely. I therefore have no hesitation in commending Expert IT to my friends, clients, and business acquaintances for all their IT needs.
Denny Adam - Adam Roberts Consultancy
We are very pleased with the new equipment and particularly the excellent job you made of transferring files from the old system. Thank you.
I would just like to thank you all, for your excellent service solving software problems and breakdowns on our computers. Always there, quick, keen and willing – and at a fair price for the service that we have received. If you wish to use this note as a testimonial, please do! It is the least that we can do to say ‘Thank-You!’
I just wanted to say a MASSIVE thank you to you (also known as my hero) for sorting out my computer problems last week. It was immensely kind of you to get it done so swiftly, and as you told me he would be, James is a total star! All the guys at your office were so kind to me when I popped in and so "can do" - but James was exceptional. He has sorted out my new computer fantastically and has got all my information back (which I feared were gone forever). Thanks again so much, you have a fabulous team of people there, all so knowledgeable and kind when dealing with computer illiterate people!! Very best wishes and thank you again.
Richard & Jo Lewy
Expert IT has been a great find for our Company, having used many IT companies over the years in all sorts of different fields. We have found them to be not only a breath of fresh air, but a pleasure to work with, extremely cost effective, committed and professional to the nth degree.
Phil Christodolou - Alistage
We are a small company and moved our IT support to Expert IT earlier this year after 7 years with another company. The service we have received during the transition between the companies and since has been exemplary and we have no hesitation in recommending them.
Laura Newbury - Medical Services Solutions
After another computer support company put us onto a new system for our emails and shared files, they then spent a year trying unsuccessfully to make it work correctly. We then asked Expert IT for their help, who have helped settle and resolve our long-standing issues, and we are now able to work efficiently and productively. Thank you for all your continued help!
Lorrae Jaderberg - JK Educate
Thanks so much guys, also to James for being our knight in shining armour. Have already recommended you. We are so very grateful.
Helen and Dave Howson
My expectations of Expert IT were massively exceeded!
We have been using Expertit since 2008 and although we are approached by many other providers to move to their service, those other providers have never giving us the confidence that they would ever beat Expertit’s excellent response service level; which is probably the most important performance indicator along with strategic overview ability that you can judge an IT provider by. In fact, in 29 years of overall responsibility for IT in many businesses, I have never come across a provider who has ever beaten Expertit’s response service levels.
Mel Loades - Innate Wisdom
We've been using Expert IT for years because they continue to make our life easy
Chris Neophytou - Xhi Chartered Accountants
"Although my wife and I run our own respective businesses, we both need a better robust system that maximises on the new technologies to make our work more efficient, integrated and offer new ways of working. Furthermore our legacy systems are serviced by domestic accounts and its time we unravelled these accounts and migrated to two separate business accounts. You were very patient with my wife and I. We can often differ in approaches to things. I also get impatient as I grasp IT and communications very quickly and forget others are not as knowledgeable. Under these circumstances you managed to stir a difficult balance and gradually introduce ideas and options to my wife that put her at ease and made her feel included. We are looking forward to working with you THANK YOU"
Andrew Cowen - Caring Sharing & Company
Just to say a massive thank you for your help. Courteous and professional and massively helpful which is much appreciated. I will definitely be recommending you and your company. Thanks once again its been a real pleasure.
Chris Walton - The Build Show
Dear Expert IT, I started computer training quite late in life. For a long time I found the learning process very difficult, and can only describe these years as a nightmare, having tried so many instructors, who in the main were quite short tempered and very costly, in fact for a long period I gave up. And then I was recommended to Expert IT for guidance and support. I have learnt so much over a short period in time compared with those previous years, and now at the age of 74 I am really enjoying the technology that you have taught me so well. I wish to say a huge thank you to all at Expert IT, knowing I can only ever get better. Very Best Wishes
Thank you so much for today, I feel so relieved to have found you! After years of sub standard IT care, it’s brilliant to have had such a professional, immediate and complete service in one phone call
Rachael Posener, North West London Physio and Treatment Centre
Thank you for your efforts, I appreciate your help always, you are always so prompt and efficient with all my questions & problems! Unusual these days! Very well done!
I just wanted to say thank-you for speedy support, as a small business I see you as a core part of my team; put simply, we couldn't function as well without you. I have been with you for many years now and without exception you have been on hand to solve, advise me on, or find a solution to any IT problem that I have encountered. Your remote support service is second to none and the calmness of your approach really helps when I am pulling my hair out! Thank you for being on top of your game so that I can keep on top of mine
Deborah Haynes, H D Gardens
Genuine IT experts with an ability to separate 'what you want' from 'what you need' by fully understanding your business. They totally de-mystifies the IT jungle and just make it work! Whether breaking new ground or just making the most of what you have, you will find them a most valuable business asset and a pleasure to rely on.
Clive Blass, Blass Design
Gavin runs expert IT as a family company, and his values and work ethic reflect this. I consider him extremely trustworthy and have found that his high quality work and level of expertise allow him to provide significantly better value than his impersonal, budget competitors. Customer care is delivered to an exacting standard and the experience of working with expert IT is a pleasure every time.
Rowan Turner, Barnet Council
I first hired expert IT in 2002 so can claim to be one of their longest standing clients. They have been an essential supplier to my firm for almost ten years now and in all those years has provided a first class service which has helped us enormously. Whether its a new system, an upgrade or just a chat about our options for solving countless issues arising, they have always been there for me and provided a practical and efficient solution. I would recommend them to any business looking for IT support.
David Colom, D J Colom & Co. Chartered Accountants
After having been messed up for days by a so called expert company, you proved to us that the name of your company is an accurate description of what you are! Thanks for fixing it so expertly.
Flexibility and very rapid response, as well as resolution of technical problems, were essential for me and these were available through your company.
A less 'rigid' approach to dealing with our IT issues.
TGA Building Consultancy
Good to deal with REAL experts and not someone who has played a few computer games.
The quality of service has been exceptional. From reports of friends they are far the better in the market.
Prompt, reliable and professional from the start with high level skills and knowledge. My problem was disgnosed and addressed very quickly. The after care service was of an equally high standard.
I wouldn't hesitate to recommend you to others and indeed have.
Expert IT is FAR better than the average "help desk" service. You have a particularly good "bedside manner" and I've never heard anything but praise from the employees you help. You guys are knowledgeable, professional and extraordinarily patient regarding typical day-to-day troubleshooting.
expert IT has always been friendly, really helpful, quick to respond, always has the answers and I'd recommend them to anyone who had their own business or even anyone who asked me if I knew a great bunch of IT guys.
Thank you very much for all the advice, research and hard work which you undertook to replace my PC. You have both gone above and beyond what was expected, the amount of your time taken to talk me through the new build was second to none. What superb service. My new custom PC was ordered & built within a week. Wow !! The machine is excellent. Never had such an elegant and functional machine in my entire life. It's exactly what I wanted and more! I hope you don't mind but I've recommended you to all my current clients and friends.
Mr Waxman, NW7
AKW have used Expert IT for two years now, and they have supplied and fitted all our computer equipment at our offices and homes and dealt with any operational or network problems as and when they arise. Service is personal and immediate, and is very user friendly whether on-line, by telephone or on site. IT is an essential part of our business and has been a nightmare when it has gone wrong in the past. Since we have used Expert IT we haven't had any nightmares!
Andrew Lloyd, AKW Property Consultants, London, W1T
Over the past four years we have come to rely on the fast, efficient and friendly service that we have always received from Expert IT. Our systems are the backbone of our business and integral to our success and we are safe in the knowledge that they are in good hands. We have recommended their services to many of our business associates and will continue to do so.
Paul Grover, Hunters Homes, London, NW5
I have used the services of expert IT both personally and on a company basis. I have found them at all times to be efficent courteous and able to deal with my queries effectively. For someone with limited understanding of IT but with demanding businesses to run I have found their services invaluable. I have no hesitation in recommending their services and indeed on the occasions that I have this has always been gratefully received.
Martin Richards, Hunters The Estate Agents, Barnet, EN5
If you are looking for a down to earth IT technician for any problems that you may have connected to IT, whether hardware or software, then you are in the right place. My experience of them has so far been excellent in the fields of: - a) patience with their clients, b) professionality and integrity, c) good listeners to your your requirements and promptly propose worthwhile alternatives and solutions within a described budget, d) the convenience of problems resolved, if possible, over an internet line without leaving your home.
Daniele & Marguerite Annette Canuti, N22
I wanted to write and tell you what a marvellous service is provided by Expert IT. You really are both experts at what you do, and you always do it well. You have saved our computer's life on more than one occasion, and we are most grateful. We look forward to working with you in the future.
Mr Cohen, N12
Thank you so much for the excellent service...LONG LIVE EXPERT IT!!!
Roy Gibbs, Clivnars, Hoddesdon, EN11
'We would like to take this opportunity of thanking all of you at Expert IT for the fantastic support you have been to us over the years. You have dealt with our enquiries promptly with kindness and courtesy at all times. Thank you once again for a wonderful service.
Mr & Mrs Marks, WD7
Since setting up Archiserve Developments Ltd 3 years ago I have been able to provide a professional and valuable architectural service to a growing list of residential clients. However, as my workload has grown, so has the amount of valuable work related data stored on my PC. I soon realised that I needed an effective back up system to safeguard the data and prevent loss. I also did not want to spend time dealing with the hassles of e-mail set up and other IT related problems. This is where I have found the services of Gavin Evans and the team at Expert IT of immense benefit to me in running a small business. Their approach is personal, friendly and efficient I was particularly impressed with their remote support service when setting up my e-mail and back up systems. I therefore have no hesitation in recommending the services of Expert IT to any person or business with IT related issues.